Cancellation And Refund POLICY

Request Procedure

Cancellation or Refunds must be requested by sending an email through our online contact form HERE to be eligible for consideration. Requests received by any other method including direct email to a staff member or a private phone conversation cannot be considered or processed.

Change of Mind or Cancellation Your Order

For a Cancellation or refund request to be considered, it must be received by our Sales department within 15 days from the date of purchase. We do not require that you provide a reason for your request; however your feedback would be appreciated. Cancellation or refund requests are granted at the Sole Discretion of AdsVento and are subject to approval. Cancellation or refund requests must pass the terms and conditions outlined on this webpage to be eligible for Cancellation or refund consideration. Cancellation or refund requests are granted at our Sole Discretion. If a Cancellation or refund request is granted, the client will incur a 20% (twenty) percent processing fee, to cover the costs of refunding financial transactions and time spent on the client project. Cancellation or refunds apply only to single purchases. When deciding to use an AdsVento product as part of a large solution, we strongly encourage you to review this policy before purchasing. In the case of web-based visible source products, we require that you supply us with the URL of where the product was in use prior to considering your request.

Graphic Design Cancellation Or Refund Policy

Any print media design project Cancellation or refunds may only be considered if the project never met production. Once the project has been printed or submitted for print to a printing company there will be no Cancellation or refunds. You may request a Cancellation or refund only in the event that you were unhappy with the product and never approved of the submission. A 20% fee will be charged to cover the cost of produced work and payment processing fees.

Mobile Application Development Cancellation Or Refund Policy

Due to the sensitive nature of custom application development for the iOS and Android app stores, absolutely no cancel or refunds will be considered. This is due to the significant time required to develop and design an application for mobile and tablet platforms.

Reasons Not Eligible For Cancellation Or Refund – Terms and Conditions

  • If any Intellectual Property* has been developed, deployed or created upon the clients behalf including but not limited to website design, graphics design, css development, php development, WordPress design, WordPress development or any other digital intellectual properties and services that have been rendered on behalf of the client.
  • Purchaser has distributed the product on peer to peer (P2P) or illegal content (Warez) websites.
  • Purchaser has attempted a chargeback and failed.

*Intellectual property (IP) is a term referring to a number of distinct types of creations of the mind for which a set of exclusive rights are recognized—and the corresponding fields of law. Under intellectual property law, owners are granted certain exclusive rights to a variety of intangible assets, such as musical, literary, and artistic works; discoveries and inventions; and words, phrases, symbols, and designs